Welcome to Amazon Ads Academy support. Before submitting this form, please check our help page for quick answers to common questions. If you need to change your name or email address you can do so through login and security settings. This form is specifically for Amazon Ads Academy issues such as course progress, certification badges, content loading, account merging requests, and assessment help. This form is not for Amazon Ads support (ads campaigns, product marketing, or advertising account issues). For those matters, please visit Amazon help page.